FAQ

Q: When will my order ship?

All items are made to order and are shipped within 1-3 business days after received payment, and up to 5 business days for orders of 25 pieces or more. If you need your order(s) sent out sooner, please let us know.

Q: How are orders shipped?

Orders are shipped in envelopes and/or bubble mailers to you from the beautiful state of Hawaii. All orders will ship via USPS First Class Mail, USPS First Class Package Service or USPS Priority Mail. First Class takes roughly 3-5 business days to arrive to most parts of the country. Priority generally takes 3 business days to arrive. Please keep in mind that the USPS does not guarantee arrival by any specific date. The shipping rates vary depending on the size of your order.

In addition, while we are happy to offer affordable shipping with USPS First Class Mail service, this shipping method DOES NOT include a tracking number. USPS First Class Package Service and USPS Priority Mail DOES include a tracking number.

Q: Do you ship internationally?

Yes we do! If you would like to purchase internationally, please visit our Etsy shop: here.

Q: What are your designs made from?

We only use high quality products. No plastic backings here! You’ll be pleased to know that we utilize mylar coverings, steel shell and pinbacks, and beveled C8 strength ceramic magnets. We print our designs using a laser printer or an inkjet color printer on bright white quality paper.

Q: Do you offer wholesale discounts?

We sure do! We require a minimum purchase of $50 to qualify for wholesale pricing. All designs can be purchased in quantities of 5 – 25 pieces. Just register for a wholesale account and you’re good to go! Please note: wholesale pricing is not available for one of a kind designs.

Q: What is your return/replacement policy?

Purchases are final. Items are new and inspected for quality before shipment, but should there be any defect or damage caused during shipment, please contact us to explain the issue. Items that are lost in transit will be replaced at no charge.* 

*Does not apply if the address provided is wrong or incomplete. Orders will be considered lost after 14 business days to the US.

Q: What are points?

You may notice the note on our product listings that read, “Purchase and earn XX points!”

When making a purchase or leaving a review on our site, you will earn points. These points can be used in exchange for a monetary discount on future orders. Keep in mind that points cannot be earned on purchases made through our Etsy shop.

Q: Do you offer custom buttons or magnets?

Sure! Contact us and we can work with you on your design and product needs.

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